June 26, 2020

What’s Good About It? Finding the Positive in a Time of Adversity

I took this picture several days ago. As a result of the coronavirus pandemic and ensuing global economic shutdown, air pollution has been reduced by 40-50% […]
June 22, 2020

Meet Todd Spohn – New Values Coach Vice President of Operations and Manager of our Culture Renewal Project

I’m very happy to announce that Todd Spohn has joined our team at Values Coach as Vice President of Operations. In this role he will help our healthcare partners implement […]
June 19, 2020

A Personal Reflection on Juneteenth and the First Step to Healing the Wounds of Racism

Arthur “Breese” Williams (pictured above with yours truly) is in his 48th year of serving a life sentence for murder. While in prison he started “The […]
June 11, 2020

What’s in a Hat? Confronting the Prejudice that We all Carry

“A small number of Black Swans explain almost everything in our world, from the success of ideas and religions, to the dynamics of historical events, to […]
June 5, 2020

I am Worried about your Culture – Questions You Should be Asking Now

Several years ago, we created a Culture IQ app. It includes 8 questions to assess how your organization rates on the 8 essential characteristics of a Culture […]
June 4, 2020

How to be a Cairn Building Servant Leader – 7 Steps

Anyone who has ever been lost in the desert and had their life saved by stumbling across a cairn marking the trail appreciates that act of […]
June 2, 2020

3 Leadership Imperatives in Times of Crisis – A Short Video

Each week I send a short video message to our Certified Values Coach Trainers (CVCT) around the country. These messages reinforce one of the key elements […]
May 25, 2020

Mask Up for Our Veterans

My friend Joel Shumaker masks up prior to volunteering to help with the coronavirus pandemic in New York City. He is now on his way to […]
May 22, 2020

Managing Self-Talk in the Time of COVID-19

Typical responses to this live polling question that I include in presentations on values-based life and leadership skills – 7 of 10 people have a constant […]
May 14, 2020

Looking for Opportunities in the New Normal

This might be the most important passage in the book as we think about what the “new normal” can be. Think of the changes that have […]
May 11, 2020

Florence Nightingale: Architect of the Modern Hospital

Florence’s healthcare legacy goes beyond nursing! This was the administrative structure Florence Nightingale implemented at the Scutari Barrack Hospital during the Crimean War. It established the model […]
May 10, 2020

Florence and the Faith Promise of The Self Empowerment Pledge

In honor of Nurses Week and the International Year of the Nurse and Midwife, each day this week I’ve written about how each of the seven […]
May 9, 2020

Florence and the Perspective Promise of The Self Empowerment Pledge

In honor of Nurses Week and the International Year of the Nurse and Midwife, each day this week I’ll write about how one of the seven […]
May 8, 2020

Florence and the Resilience Promise of The Self Empowerment Pledge

“I am of certain convinced that the greatest heroes are those who do their duty in the daily grind of domestic affairs whilst the world whirls […]
April 28, 2020

Leading in a Crisis – Show Up Where Most Needed and Least Expected

I teach a class on leadership and culture for graduate healthcare administration students, and have been asking healthcare leaders on the front lines of the COVID-19 […]