July 10, 2021

Changing Roles of Healthcare Leaders

With covid beginning to recede and live events being resumed, my speaking calendar is starting to fill up again. As part of preparing for presentations at […]
July 4, 2021

Liberate Yourself from YOWE: Your Own Worst Enemy!

I have always been fascinated by military history. The people who start and who fight in wars can show humanity at its very best and very […]
July 3, 2021

What’s Your Success Cookie?

Sally and I are in New Smyrna Beach, Florida for the Fourth. Yesterday I stopped into a little bakery called Mon Delice where I saw these […]
July 1, 2021

Courageous Achievement in an Age of Anxiety

This momentous year is now officially half over. Are you where you thought you would be on achieving your goals for 2021? Are you ready to […]
June 28, 2021

What Is Your Focish?

My friend Scrappy the Squirrel is always up for putting off the work into tomorrow so that we can play today. My word for 2021 is FOCISH. […]
June 24, 2021

The Out-of-Body Experiences Behind Emotional Pain

All emotional pain is caused by mini out-of-body experiences. Your conscious awareness is in a time zone and/or a zip code that is different than that […]
June 15, 2021

We Say Good Luck to Michelle and Hello to Annie!

If your organization has worked with Values Coach over the past 12 years you have gotten to know Michelle Arduser, our Director of Client Experience. Michelle […]
June 10, 2021

Children’s Hospital New Orleans Earns our INSPIRED Award for Values & Culture Excellence

When Jamie Wiggins took on a new role as Chief Nursing Officer at Children’s Hospital New Orleans (CHNOLA) in 2017, he searched Amazon for works on […]
May 28, 2021

Why Gratitude is the Platform for Optimism

This morning at 10:30 cst my presentation for the Gratitude Symposium hosted by Quint Studer will be live. There’s quite a bit of research, much of it shared […]
May 27, 2021

Sign Up for the Gratitude Symposium

Host Quint Studer is one of today’s presenters for the Gratitude Symposium Quint Studer is hosting The Gratitude Symposium, featuring 45 video messages from leading authorities (I am one […]
May 26, 2021

3 Post-Pandemic Culture Imperatives

I recently visited a client hospital in Southern California. They had been hard hit by the pandemic, but on one of the days I was there […]
May 25, 2021

Don’t Let Fear Stop You!

I wrote this in my first book more than 20 years ago, but it’s never been a more important message than it is today. We’ve been […]
May 18, 2021

Double Down on Culture in Turbulent Times

Kit Bredimus, VP and CNO at Midland Memorial Hospital at their Culture of Ownership Classroom “Culture [cannot] be sacrificed in a crisis. A culture left untended will […]
May 12, 2021

Florence Nightingale’s Lasting Legacy for Healthcare

Download the special report on Florence’s Lasting Legacy for HealthcareFlorence Nightingale was born on this date in 1820, which is why National Nurses Week and National Hospital […]
May 8, 2021

Feet to Fire or Walking across Hot Coals?

You don’t have to hold someone’s feet to the fire if they are willing to walk across hot coals on their own Which of these metaphors […]
May 9, 2016

Leadership Lessons from Florence Nightingale

“Florence Nightingale Receiving the Wounded at Scutari” a painting by Jerry Barrett (who was at the Scutari Barrack Hospital – that’s him looking out the window) […]
May 16, 2016

“Bus” is the Wrong Metaphor for Your Organization

Jim Collins is one of the most widely-read authors on business leadership today, and deservedly so. His books, including Built to Last and From Good to […]
June 8, 2016

The Power of a Huddle for Fostering Fellowship

In my book The Florence Prescription: From Accountability to Ownership I describe 8 essential characteristics of a culture of ownership: commitment, engagement, passion, initiative, stewardship, belonging, […]