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July 4, 2021

Changing Roles of Healthcare Leaders

With covid beginning to recede and live events being resumed, my speaking calendar is starting to fill up again. As part of preparing for presentations at upcoming healthcare leadership events, I’ve been asking CEOs and CNOs how their roles have been changed by the pandemic. Here are some of the things I’ve heard:

  • Military academy would have been better preparation for what we’ve gone through than nursing school was; I’ve learned to be more decisive myself and to expect a more decisive “Proceed Until Apprehended” mindset from my staff.
  • I feel like a one-armed paper hanger in a sling. I’m working on mental triage to help myself do a few important things well and not be distracted by so many seemingly urgent but not important things that I don’t do anything well.
  • I’ve had to learn how to think like a politician to counteract the dangerous misinformation local policymakers are using to oppose important public health measures that would not only protect our community but also protect my team.
  • We are running a 40% RN vacancy rate; for the next several years my CNO role will also be a CRRO role – chief recruiting and retention officer.

How about you? What has been the single biggest change in your leadership role as a result of the pandemic? And what important changes do you intend to make going forward?

Share your ideas with me either by responding to this email or with the SurveyMonkey link below. In August I will share a summary with my readers. Thanks!

A question about post-pandemic changes
Take My Survey


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